Shipping policy

Order Processing

All orders are processed within 1-2 business days and leaves from our warehouse in NSW Australia. Orders are not processed or shipped on weekends or public holidays.

 

Shipping Locations

We currently ship to:

Australia (nationwide)

New Zealand

International

" International shipping times may vary due to customs processing in the destination country".

 

Shipping Timeframes

Australia: Estimated delivery within 2-7 business days, depending on your location.

New Zealand: Estimated delivery within 5-10 business days.

Express shipping options may be available at checkout.

Please note that delivery times may vary due to carrier delays, peak periods, or unforeseen circumstances.

International: Estimated delivery within 7-14 business days.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Orders shipped to the European Union may be subject to VAT, import duties, and handling fees upon arrival. These charges are the responsibility of the customer.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.

 

Incorrect Address Disclaimer

Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

 

Delays and Liability

While we aim to deliver in the estimated time frames, we are not responsible for delays caused by shipping carriers or external factors beyond our control.

 

Damaged or Lost Items

If your order arrives damaged or lost in transit, please contact us at info@weighplate.com within 7 days of delivery so we can assist you.

 

"All orders are carefully packaged to ensure your Weighplate is in perfect condition"