Frequently asked questions
About Weighplate
Weighplate is a patented smart plate featuring a built-in digital scale. It allows you to weigh food directly on the plate and automatically syncs the data to the Weighplate App for accurate, effortless nutrition tracking.
Weighplate is designed for anyone looking to understand their nutrition without adding extra steps to their routine. It is the perfect tool for tracking macros, losing weight, building muscle, maintaining healthy habits, or simply cooking smarter.
Weighplate is intended for household use only. It is not designed for commercial use.
No. Weighplate is designed for everyday nutrition tracking and portion awareness. It is not intended to diagnose, treat, or manage medical conditions.
Yes. Weighplate is designed to comply with applicable safety and regulatory standards, including CE, RoHS, FCC, and RCM requirements.
How It Works
For everyday meal tracking, no. Weighplate is designed to remove the extra step of weighing food separately, then moving it to your plate. And if you're using a bowl or eating from something else, you can also use Weighplate just like a regular kitchen scale.
Yes. The eating surface is designed for direct food contact, so you can weigh your meal and eat from the same plate.
The maximum capacity is 5 kg. Do not exceed this limit, including the combined weight of food and any container placed on the plate.
Weighplate uses a high-precision load cell to measure food weight directly on the plate. For best results, always use it on a solid, flat surface and keep it still while weighing.
Place Weighplate on a flat surface, turn it on, add your food, and the built-in scale measures the weight. The plate can send the data to the app via Bluetooth, where it can be used for nutrition tracking.
App & Connectivity
Yes. You can switch between metric and imperial units using the unit button.
Yes. In addition to weight, Weighplate includes volume modes for water, milk, and oil.
Tare resets the displayed weight to zero. It is useful when adding multiple foods one at a time or when using a container.
Yes. If you use Weighplate on its own, you can use the tare function to reset the weight between ingredients and build your meal step by step. With the Weighplate app, it becomes even easier: just tap Submit, add your next ingredient, and the app automatically calculates how many grams you added of each food.
Features & Functions
Yes, it can briefly come into contact with food up to 100°C. Do not expose the product itself to temperatures above 60°C, open flame, or extreme heat.
For everyday meal tracking, no. Weighplate is designed to remove the extra step of weighing food separately, then moving it to your plate. And if you're using a bowl or eating from something else, you can also use Weighplate just like a regular kitchen scale.
Yes. The eating surface is designed for direct food contact, so you can weigh your meal and eat from the same plate.
The maximum capacity is 5 kg. Do not exceed this limit, including the combined weight of food and any container placed on the plate.
Weighplate uses a high-precision load cell to measure food weight directly on the plate. For best results, always use it on a solid, flat surface and keep it still while weighing.
Disposal
Place Weighplate on a flat surface, turn it on, add your food, and the built-in scale measures the weight. The plate can send the data to the app via Bluetooth, where it can be used for nutrition tracking.
Do not throw it in household waste. Take it to an appropriate collection point for electrical and electronic equipment, following your local recycling rules.
Charge it first. If it still does not work properly after charging, contact support.
Troubleshooting
Rinse or hand wash it gently, then dry it thoroughly. Clean plastic parts promptly after contact with fats, spices, vinegar, strongly colored foods, or strongly flavored foods. Avoid acidic citrus juice and do not use corrosive or chemical cleaners.
No. Weighplate contains electronic components and must never be placed in a microwave.
No. Weighplate should not be cleaned in a dishwasher. Wash it by hand and dry it carefully before charging or using it again.
Weighplate is IP67 rated, which means it is dust-tight and water-resistant. It can be rinsed or immersed in water up to 1 meter deep for up to 30 minutes, as long as the USB-C charging port cover is fully closed.
Cleaning & Care
Charge it fully before long-term storage, and recharge it at least once every 3 months to protect the built-in battery.
No. Weighplate has a built-in rechargeable lithium polymer battery. Do not open the product or try to replace the battery yourself.
No. Always dry Weighplate thoroughly before charging, especially around the charging port and breathable membrane.
During charging, the indicator flashes. When charging is complete, the display shows "FULL".
A full charge takes approximately 2 hours.
Weighplate charges with USB-C. Use a DC 5V adapter with an output current of 0.5A or higher.
Charging & Battery
Yes. Weighplate switches off automatically after 2 minutes of inactivity.
"Err" means the scale is overloaded. Remove the weight immediately to avoid damaging the product.
"Lo" means the battery is low. Charge Weighplate before using it again.
Display & Indicators
Yes. It uses Bluetooth for wireless data transmission.
Yes. Weighplate uses Bluetooth to send data wirelessly to the Weighplate app.
